The auto-selling industry has changed dramatically in recent times. Modern technology combined with the power of the internet has made car buying and selling a lot easier, convenient, and affordable. The days of haggling at a used car lot for a set of wheels are almost gone as now you can simply go online and swipe through hundreds if not thousands of vehicles posted for sale that match your desired needs and budgets.
Of course, most of us old-school petrol heads love driving to the showroom or the used car lots whenever we need something auto-related. However, millennials seem to prefer getting their car parts and accessories online.
Is Buying Car Parts Online Better Than A Brick & Mortar Experience?
There are plenty of marketplaces that offer a wide range of new and used car parts including engines, drivetrains, suspension components, and much much more that can all be shipped to your address within a matter of days.
But is it really better to order online from websites such as CarParts.com rather than from a traditional brick and mortar store? Well, let us take a look at the pros and cons of both.
Buying online also tends to be less expensive than buying directly from an auto parts store. This is because online auto retailers don’t have to pay for added costs such as a storefront and are thus able to offer better rates and discounts on a wide range of products.
One also gets a much wider selection of products to choose from. The best online auto part websites have thousands of car parts one can select from; for cars of nearly every make and model. This makes it a lot easier to shop around for specific parts that aren’t that commonly available in your average car parts shop.
Finally, buying online allows you the convenience of not having to spend the time visiting various auto parts stores to find the part you need at the price you want it. Simply buy the part you want online after comparing prices from a few well-renowned sources and you can have it shipped directly to your home. This saves on not just time but also travel expenses as you can buy everything you need sitting on your couch at home. That is the ultimate convenience!
However, buying from a traditional brick and mortar location is certainly a more satisfying customer service experience. You get to speak face to face with an expert who can help guide you on getting the right parts for your vehicle.
For us traditional car owners that is the way we like it. The ability to feel and touch the product and ensure that is exactly what we need before paying any money for it. When buying online you simply can not do that. You have no idea what the product will be like until it arrives at your door and you open the packaging. You also pay upfront so if the product does arrive defective or not to your specifications, sending it back or getting a refund can often take up endless time and energy delaying your vehicle’s repair.
Buying from a traditional auto parts store allows the gratification of being able to purchase the part on the spot without having to wait days for it to be shipped. That saves time and means that your car can be fixed much sooner without facing any potential delays.
However, buying parts online, especially things like engines, transmissions, and car part accessories can be a lot cheaper than buying from a car parts store. If time isn’t an issue and you stand to save money on a car part you need buying online can be a much better choice than traditional retail stores.
On the other hand, if you need a part urgently your best bet is to visit your nearest auto part store. For car owners knowing what option to choose when can mean saving on both time and money.
A Review Of CarParts.com
One of the top online retailers for auto parts in America is CarParts.com. They have been operating for over two decades and have helped millions of people find the car part they need to help keep their vehicles on the road.
CarParts.com was formerly known as U.S. Auto Parts Network. The company was renamed on July 27, 2020, to CarParts.com and continues to serve millions of car owners in America. Helping them get the car parts they need when they need them.
But what do customers have to say about CarParts.com? How does it stack up to the rest of the competition? And more importantly, is CarParts.com legit?
Well, to answer these questions and more let’s look at a quick yet detailed review of CarParts.com.
To start off it seems that CarParts.com has a pretty satisfactory consumer base. It is currently ranked as the 19th top auto parts website in America. Positive reviews regarding the website include things like user-friendliness and the wide selection of auto parts available. Most customers have also found CarParts.com to be quite competitive in terms of pricing. Many of the parts available can be found at discounted prices, that make for great bargain deals.
However, on the negative side, it does seem that shipping and customer service is an issue for some users of CarParts.com. The negative reviews highlight incidents of shipping delays, wrong parts being delivered, and long hold times when calling customer service to resolve issues. Some reviews go as far as calling CarParts.com a complete scam. However, there is no denying that CarParts.com is legit and has been in business for many years.
Whether it is the best auto parts e-commerce website is for you to decide.